IT System Administrator

Job details

General information

Affiliated entity

ANA is responsible for managing 10 airports in mainland Portugal (Lisbon, Oporto, Faro and Beja Civilian Terminal), in the Azores (Ponta Delgada, Horta, Santa Maria and Flores) and in Madeira (Madeira e Porto Santo). Focused on innovation and efficiency, we work on a daily basis to provide our visitors with a unique experience and the best services.
Our mission is to efficiently manage our airport infrastructures and to contribute toward the economic, social and cultural development of the surrounding communities. To provide our customers with a world-class service offering, while enthusing our shareholder and motivating our people.

Reference number


Publication date


Job details

Job category

IT / IT SYSTEMS - Network Administrator

Job title

IT System Administrator

Contract type


Description of the assignment

ANA is part of the world’s largest private airport operator VINCI Airports and manages 10 airports in Portugal. ANA is managed through several central  departments that enable the business needs across the organization in partnership with the airport teams (i.e., Lisbon, Faro, Porto, Madeira and the Azores).


The IT Department of ANA Aeroportos de Portugal is recruiting for a System Administrator Specialist. This position's main responsibilities are:

• Ensure adequate response to the various 2nd and 3rd line support requests that are made at the level of:
o Servicedesk;
o Systems & database;
o Networks & communications;
o Datacenter and cloud infrastructures.

• Ensure the operability and availability of the following infrastructures
o Datacenter and cloud;
o Systems & database;
o Local networks, WAN and internet access;
o HPE/ Microsoft;
o Airport critical systems.

Job Requirements:

• Bachelor's degree in computer engineering;
• 5 or more years of experience in:
o Administration of Microsoft Windows operating systems;
o Administration of complex IT infrastructures - pre / Cloud , including but not limited to servers, storage, backups;
o Hyper-V, VMware;
o Administration of monitoring/alarming tools;
o Active directory administration, Azure AD, Office 365;
o OutSystems Administration;
o LAN/Data Center network management ;
o Firewalls (Fortinet)/WAF;
o ITSM tools, preferably JIRA ServiceDesk;
o Data centre administration;
o Database administration (Microsoft SQL);
o Azure/private cloud administration;
o Repair of cybersecurity vulnerabilities;
o Outsourcing team management;
o Project management (preferably certified);
o Automatic E-gates;
o RFP/RFI processes;
• Fluent in English language (written and spoken)

Other requirements

• Experience in passenger processing systems administration (CUPPS, CUSS, BRS);
• Experience of administering FIDS systems;
• Experience in administration of airport operational systems;
• Experience in the aviation sector, especially from an IT point of view.

Desired Behavioural Profile:

• Excellent organisational and planning skills;
• High communication skills (oral and written);
• Autonomy;
• Team work;
• Good interpersonal relationship.

Other information:

Working place: Lisbon. Pre-selected candidates will be submitted to the tests deemed necessary after analysis of their applications

Applicant criteria

Minimum education required

Doctoral student / PhD

Job location

Job location

Europe, Portugal, Lisboa

Geolocation by area



Rua D Aeroporto de Lisboa